About Us | Sasky Trips

Our Story

Sasky Trips was born from a simple belief: every traveller deserves expert guidance and genuinely competitive prices. We started as a small team of three passionate travel experts operating from a single office in Hounslow, just minutes from Heathrow Airport.

Over fifteen years, we've grown to a team of over 50 dedicated travel specialists serving more than 2 million customers across the UK. We cover 190+ countries, work with 500+ airlines, and have handled everything from budget city breaks to complex multi-stop round-the-world itineraries for expedition teams and corporate clients.

What's never changed? Our commitment to putting customers first, offering genuinely competitive fares, and answering the phone with a real human voice — 7 days a week, 363 days a year.

2M+

Happy Customers

500+

Airlines

50+

Travel Experts

What drives us

Our Values

These four principles guide every decision we make — from the fares we offer to the way we answer the phone.

Customer First

Every decision we make starts with one question: is this genuinely good for our customer? Not our margin, not our targets — the customer. We measure success by the percentage of bookers who return and recommend us.

Transparent Pricing

No hidden fees. No misleading price displays. No surprise charges at checkout. The price we quote is the price you pay — including all taxes, charges, and our service fee.

Relentless Excellence

We set high standards in everything: the technology we build, the fares we access, the specialists we hire, and the service we deliver. We review every customer complaint within 24 hours and act on every piece of feedback.

Universal Access

Great travel should not be the preserve of the wealthy. We work just as hard to find the best economy fare for a family as we do to source a first class suite for a corporate client.

The people behind the bookings

Meet Our Team

Our specialists aren't sales agents. They're experienced travellers and aviation professionals who genuinely love what they do.

David Hargreaves

CEO & Founder

David founded Sasky Trips in 2010 after spending a decade as a commercial pilot for a major European carrier. His unparalleled insight into airline operations, network strategy, and fare construction is the foundation on which our entire service is built.

Sarah Mitchell

Head of Customer Experience

Sarah joined in 2012 and has built our customer service culture from the ground up. She oversees every customer-facing process, trains our specialist team, and personally reviews all complaints. Her team consistently achieves a 4.9/5 Trustpilot rating.

James Hartley

Lead Travel Consultant

With 14 years in the industry, James specialises in long-haul, business class, and first class bookings. He has personally flown over 200 routes and holds IATA Foundation and Consultant certificates. He handles our most complex corporate and VIP itineraries.

Priya Sharma

Destinations Specialist

Priya's encyclopedic knowledge of Asian, Middle Eastern, and African routes makes her invaluable for complex multi-stop itineraries. She has visited 78 countries and holds specialist qualifications in Indian subcontinent and Far East travel.

About Sasky Trips