9 Beaconsfield Road, Southall, UB1 1BA, United Kingdom info@saskytrips.com
Mon–Sun  7am–11pm 020 8081 4416
Legal & Policies

Terms of Service

Governing our relationship with you — clearly written and regularly updated.

Last updated: 1 January 2026

1. Acceptance of Terms

By accessing and using the Sasky Trips website, mobile site, or contacting us by telephone, you confirm that you accept these Terms of Service and agree to comply with them in full. If you do not agree to any part of these Terms, please do not use our services or website.

These Terms of Service govern your use of our digital platforms and communications channels. They operate alongside (and do not replace) our Booking Terms & Conditions, which apply once you make a booking with us.

2. Permitted Use of Our Website

You may use our website for lawful purposes only. Specifically, you must not use our website or services:

  • In any way that violates applicable local, national, or international laws or regulations
  • To transmit any unsolicited or unauthorised advertising or promotional material
  • To knowingly transmit data, send or upload files that contain viruses, Trojans, or other harmful code
  • To attempt to gain unauthorised access to any part of our website, server, or related systems
  • In any way that is fraudulent, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • To scrape, crawl, or automatically extract data from our website without written permission

We reserve the right to restrict or terminate your access to our website at any time and without notice if we believe you are in breach of these Terms.

3. Account Registration

Some features of our website may require you to register for an account. When registering, you must provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at info@saskytrips.com if you suspect any unauthorised use of your account.

We reserve the right to suspend or close accounts that are inactive for more than 24 months, or where we reasonably believe the account has been compromised or is being used fraudulently.

4. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, and software — is the property of Sasky Trips or its content suppliers and is protected by UK and international copyright, trademark, and database right laws.

You may access and display our website content for personal, non-commercial use only. You must not: reproduce, duplicate, copy, sell, resell, or exploit any portion of our website without our express written permission; use our trademarks or branding in any way that suggests an association with or endorsement by us.

5. Search Results, Pricing & Availability

Flight search results and prices displayed on our website are sourced from live airline inventory via global distribution systems (GDS) and direct airline connections. While we take every reasonable step to ensure accuracy, prices may change between the time of your search and the time you confirm your booking. This is inherent to the nature of airline pricing — seats and fares are sold continuously across multiple channels simultaneously.

We are not responsible for pricing errors resulting from technical issues at airline or GDS level. In the event of a pricing error, we will notify you before processing payment and offer you the option to proceed at the correct price or cancel at no charge.

6. User-Generated Content

If you submit reviews, feedback, testimonials, or other content to us (by email, telephone, or via any digital channel), you grant us a non-exclusive, royalty-free, perpetual, worldwide licence to use, reproduce, modify, and publish that content for marketing and service improvement purposes. You confirm that any content you submit is accurate and does not infringe any third-party rights.

7. Third-Party Links

Our website may contain links to third-party websites, including airline websites, visa application portals, and travel information resources. These links are provided solely for your convenience. We have no control over the content, privacy practices, or terms of those sites and accept no responsibility or liability for any loss or damage arising from your access to or use of them. Accessing linked sites is entirely at your own risk.

8. Disclaimer of Warranties

Our website is provided on an "as is" and "as available" basis without any warranties, express or implied. We make no warranty that: the website will meet your requirements; access will be uninterrupted or error-free; the website is free of viruses or other harmful components; or that the information on the website is complete, accurate, or up to date.

To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

9. Limitation of Liability

To the fullest extent permitted by law, Sasky Trips shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our website or services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from your use of our website (excluding liability that cannot be excluded by law) shall not exceed £100.

Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any liability that cannot be excluded or limited under applicable law.

10. Amendments to These Terms

We reserve the right to amend these Terms of Service at any time. Any changes will be posted on this page with an updated revision date. Where changes are material, we will take reasonable steps to notify registered account holders by email. Your continued use of our website or services after any change is posted constitutes your acceptance of the revised Terms.

11. Contact

If you have any questions about these Terms of Service, please contact us at info@saskytrips.com, call 020 8081 4416, or write to us at 9 Beaconsfield Road, Southall, UB1 1BA, United Kingdom.

Questions about this policy?

Our team is available 7 days a week to answer any questions you have about our terms, your booking, or your rights as a customer.