Privacy Policy

1. Who We Are

Sasky Trips ("we", "us", "our") is a travel agency registered in England and Wales. Our registered address is 9 Beaconsfield Road, Southall, UB1 1BA, United Kingdom. We are the data controller for personal information we hold about you.

2. What Information We Collect

We collect and process the following categories of personal data:

• Identity data: full name, date of birth, passport number and expiry, nationality
• Contact data: email address, phone number, billing address
• Financial data: payment card details (processed securely and not stored)
• Transaction data: details of bookings and services you have purchased
• Technical data: IP address, browser type, pages visited, and cookies
• Marketing preferences: your preferences regarding marketing communications

3. How We Use Your Information

We use your personal data to:

• Process and manage your flight and travel bookings
• Communicate with you about your booking and travel arrangements
• Send you transactional emails and e-tickets
• Comply with legal obligations (including reporting)
• Send marketing communications where you have consented
• Improve our website and services through analytics

4. Legal Basis for Processing

We process your data under the following legal bases: performance of a contract (to fulfil your booking), legal obligation ( compliance), legitimate interests (fraud prevention, service improvement), and consent (marketing communications).

5. Data Sharing

We share your personal data with airlines, hotels, and other travel service providers as necessary to fulfil your booking. We also share data with our payment processor, IT service providers, and regulatory bodies (such as the CAA). We do not sell your personal data to third parties.

6. Data Retention

We retain booking data for 7 years for tax and regulatory compliance purposes. Marketing preference data is retained until you withdraw consent.

7. Your Rights

Under UK GDPR, you have the right to: access your data, correct inaccurate data, request erasure, restrict processing, data portability, and object to processing. To exercise any of these rights, contact us at info@saskytrips.com.

8. Cookies

We use essential cookies to operate our website and analytics cookies (with your consent) to understand how visitors use our site. You can manage cookie preferences in your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. All payment processing is handled via PCI DSS-compliant systems.

10. Contact Us

For any privacy-related questions or to exercise your rights, please contact our Data Protection Officer at info@saskytrips.com or by post to: 9 Beaconsfield Road, Southall, UB1 1BA, United Kingdom.